Leading Enterprise Transformation: A Case Study in Organizational Overhaul

Use Case

Leading Enterprise Transformation: A Case Study in Organizational Overhaul

A computer peripherals company faced significant challenges across its business models, including B2C, B2B, and OEM, due to outdated value chains, declining revenues, and increasing market pressures. This use case explores how a comprehensive, executive-aligned transformation initiative addressed these issues through a holistic, organization-wide approach.

Approach/ Solutions

Model(s) Used : Holistic Enterprise Transformation Framework

Process:

Diagnose: Conducted a comprehensive assessment of existing value chains, identifying gaps and inefficiencies.
Design: Developed a new, integrated value chain strategy tailored to each business model (B2C, В2B, ОЕМ).
Deploy: Implemented the transformation across all functions, including sales, operations, and technology.
Embed: Established new organizational structures, processes, and
technologies to support the transformed value chains.

Context & Challenges

Industry/ Sector : Technology / Consumer Electronics
Organization Type & Size: Large enterprise with a global operations

Initial Pain Points / Drivers of Change:

Declining revenues and profit margins
Outdated and inefficient value chains across multiple business models
Employee dissatisfaction and loss of high performers
Failing business processes and underlying technology infrastructure
Emerging competitive threats and shifting customer demands

Key Takeways / lessons Learned

Transformation Requires Executive Alignment

Successful enterprise transformation demands full executive sponsorship and alignment across all functions.

Holistic Approach Mitigates Risk

Addressing people, processes, and technology together accelerates change and minimizes the risks that come with tackling them separately.

Employee Engagement is Critical

Involving employees early and providing ongoing support ensures smoother adoption and sustained success.

Continuous Communication Drives Success

Regular updates and transparent communication maintain momentum and resolve challenges quickly.